Customise your Member Pack with Mber+

In 2027, NSW Swifts Members can once again customise their Member Pack through Mber+, choosing from a wide range of Swifts products including backpacks, sports bags, drink bottles, scarves and other exclusive Member items.

Your 2027 Membership entitlements and credits will be pre-loaded into your Mber+ account, giving you the flexibility to choose the items that best suit you and show your Swifts pride throughout the season.

Credits can also be used towards postage. If your available credits have been exhausted at checkout, postage will be charged separately.

Check out the quick guide below to get started. For more information, you can download the full Mber+ guide HERE.

Steps to get started

After you sign up for a Swifts Membership you will recieve an email from Mber+ asking you to create a password to access the Membership Item store. If you have multiple Memberships on your account this will be sent to the Primary Account Holder. The email should arrive within 5-7 days of Membership purchase. If you do not receive it after this time frame please let us know (membership@nswswifts.com.au) 


You will be prompted to create a password. Once this has been created you can claim your Membership Items. 

Under "Entitlements" redeem your Membership Card & Lanyard which make up your Core Membership Pack(s). If you have more than one Membership on your account you will need to redeem Cards and Lanyards for each one. Redemption of Cards and Lanyards do not use any of your Membership Item credits. 

Use your credits to redeem the additional Membership Items of your choosing. Your credits can be viewed by clicking on the account holder's name. Please note, the amount of credits you receive depends on Membership Category and/or the number of Memberships in each account. It is the responsibility of the Primary Account Holder to redeem Membership Items if there are multiple Memberships on an account.   

Once an item is selected, please check your basket to see how many credits you have remaining. You can use credits to cover the cost of postage. If you exceed your credits before postage, Members will incur the cost of delivery. 

The team at Mber+ have created this step-by-step guide which you can download below.

FAQs

You are able to do this, however, any cost above the allocated credit will be charged at checkout. 

Credits can be used to cover postage, unless they are already exhausted once at checkout. In that case, postage will be an additional charge.  

Yes, the team at Mber+ have created an instructional video to assist Swifts Members with item redemption. You can view it on the link below.. 

If you need more assistance, please contact the Swifts Membership by calling (02) 9951 5000 and press 2 for Swifts (Mon-Fri 9am-5pm), or email us below.